Privacy Policy

Effective Date: Dec, 19, 2024

At GotJunkCars.com (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.gotjunkcars.com (the “Site”) and use our services. By accessing the Site and using our services, you consent to the practices described in this policy.

By using the Website and/or Services, you agree to the terms and conditions of this Policy and to become legally bound by this Policy without any modification or reservation whatsoever. If you do not agree with any of this Policy or do not wish to be bound by the Policy, your only option is to not use or access this Website and/or Services.

PLEASE ALSO NOTE THAT YOU MAY BE ABLE TO INITIATE A CALL TO US ON OR THROUGH THE SERVICES. WHEN YOU DO SO, YOU ACKNOWLEDGE AND AGREE THAT WE OR OUR SERVICE PROVIDERS ARE LIKELY TO RECORD THESE CONVERSATIONS. YOU SPECIFICALLY CONSENT TO US MAKING THESE RECORDINGS, EVEN IF YOU DON’T HEAR A MESSAGE AT THE BEGINNING OF THE CALL REMINDING YOU THAT THIS MAY HAPPEN.

We may offer you the ability to connect with the Website using a mobile device via a mobile optimized website. The provisions of this Policy apply to all such mobile access and use of mobile devices. This Policy will be referenced by all such mobile applications or mobile optimized websites.

This Policy may change from time to time. We reserve the right, at our discretion to change, modify, add or remove portions of this Policy at any time. Your continued use of the Website and/or Services after we make changes is deemed to be acceptance of those changes, so please check this Policy periodically for updates.

Collection of Information

We and our service providers collect several types of information from and about users of the Website and/or Services, including information:

We and our service providers collect several types of information from and about users of the Website and/or Services, including information:

  1. Personal Information:
    Information that can personally identify you, such as your name, physical address including ZIP code, email address, telephone number, payment information, photographs, or any other information collected by the Website and/or Services that is defined by applicable law as personally identifiable information or similar terms (collectively, “Personal Information”).
  2. Non-Identifiable Information:
    Information about you that does not individually identify you, such as your IP address, metadata, or physical location.
  3. Technical Information:
    Details about your internet connection, the equipment you use to access the Website and/or Services, and usage details.

We and our service providers collect this information in the following ways:

Automatically:
As you navigate through the Website, including usage details, IP addresses, geolocation, and device information, using cookies, pixels, web beacons, analytics services, and tracking technologies.

Directly from You:
When you provide it through forms on the Website, email communications, telephone interactions, or otherwise using our Services, such as submitting vehicle information or photographs.

    Information About Our Users

    We and our service providers collect certain information from and about our visitors and users in any of the following ways:

    • when you provide information to get or accept an Offer;
    • when you register to receive communications from GotJunkCars.com and/or other affiliated third parties;
    • when you seek information about or use the Services;
    • when you provide Personal Information to us through feedback, surveys, or other methods on or through the Website and/or Services;
    • when reporting a problem about the Website and/or Services;
    • records and copies of your correspondence (including Personal Information);
    • your responses to representative questions;
    • details of transactions you carry out through the Website and of the fulfillment of the Services selected;
    • automatically as you navigate our Website or use our Services; and/or based upon your search queries on the Website.
    Phone Log Information

    When you call a phone number, you disclose certain information about yourself, such as your phone number, call time and call duration. Like many other services, we record this basic information.

    Server Log Information

    When you visit a Website, you disclose certain information about yourself, such as your Internet Protocol (IP) address, browser type, the time of your visit, and the referring location (e.g., the website page that offered a link to the Website). Other information disclosed includes clickstream data, which includes a record of the clicked selections you make while visiting the Website. Like many other sites, we and our service providers record this basic information.

    Location Data

    We and our service providers may collect location data that you provide us (such as a street address), or geolocation data as you use the Services or access of the Website, subject to the settings on your device or web browser.

    Cookies and Tracking Technologies

    We use cookies and similar technologies to:

    1. Improve the Website and user experience.
    2. Track user behavior for analytical purposes.
    3. Serve tailored advertisements on and off the Website.

    Users can manage cookie preferences through their browser settings. Be aware that disabling cookies may limit the functionality of the Website.

    User Consent

    By using our Website and Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. Additionally, by providing your phone number, you expressly consent to receiving messages or phone calls related to our services.

    Opt-Out Policy

    You may opt out of communications at any time by contacting us or using the opt-out mechanism provided in the communication (e.g., “Reply STOP to unsubscribe”). Opting out may affect your ability to use certain features of the Services.

    Your Rights

    Data Deletion:
    You can request that we delete your Personal Information, subject to applicable legal or contractual obligations.

    Access and Update Information:
    You may request access to the information we hold about you and request corrections to any inaccuracies.

    Be aware that some or all of the above technologies may be provided by third parties, and that the parties who manage those technologies will have the ability to intercept your communications, collect information about you, monitor your interactions with our Website and our Services, and track your activities on the Website or the Services and beyond. BY USING OUR WEBSITE OR OUR SERVICES, YOU SPECIFICALLY CONSENT TO THE USE OF THESE TECHNOLOGIES BY US AND THE THIRD PARTIES WHO PROVIDE THESE SERVICES OR OPERATE THESE TECHNOLOGIES.

    Use of Information

    We use the information collected about our users for the following purposes:

    • To provide information to our contractors, service providers, and technology partners solely to fulfill services requested by you.
    • To present the Website to you and provide the requested Services.
    • To process or complete transactions.
    • To protect the security and integrity of the Website and/or Services.
    • To contact you by email, phone, or text message regarding the Services.
    • To enhance customer service and user experience.
    • To comply with legal obligations and enforce our Terms of Service.

    Data Sharing Practices

    We do not sell or share your Personal Information with third parties for marketing or promotional purposes. We may share your data only in the following contexts:

    1. With Service Providers:
      We may share your data with service providers, such as Zapier or Twilio, to process and deliver communications and provide a seamless user experience. These service providers are contractually obligated to use the information only for the intended purpose and to maintain its confidentiality.
    2. Legal Requirements:
      If required by law or regulation, we may disclose your information to comply with legal obligations.
    3. With Your Consent:
      We may share your data with third parties if you provide explicit consent.

    Access to the Information

    We may disclose Personal Information about our users, in any of the following ways, to:

    1. contractors, service providers, business partners and other third parties we use to support our business and make the Website and/or Services available, including our analytics providers, advertisers, and technology partners, such as those who deploy cookies on the Website and our Services.
    2. a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of GotJunkCars.com assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by GotJunkCars.com about our Website and/or Service users is among the assets transferred;
    3. fulfill the purpose for which you provide it;
    4. enforce or apply our Terms and Conditions or buying/selling policies, and other agreements, including for billing and collection purposes;
    5. comply with applicable laws, respond to government inquiries, or to protect the rights or property of GotJunkCars.com or its users.

    Security

    Your security is our primary concern. We implement a variety of security measures in an effort to maintain the safety of your Personal Information. We use Transport Layer Security (TLS) technology, which enables encryption of sensitive and Personal Information.

    You are responsible for all information, data, or other materials entered into, and any and all activities that occur under or in connection with, your account. You are responsible for maintaining account confidentiality and security for your account by controlling proper account access and protecting your account credentials.

    While we strive to protect your Personal Information, we cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services. You transmit all such information at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website and/or Services.

    Third-Party Links and Services

    Our Website may contain links to third-party websites or services. This Privacy Policy applies only to our Website and Services. We are not responsible for the privacy practices of third parties.

    Updates to the Privacy Policy

    We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy.

    Compliance with Children Online Privacy Protection Act (COPPA)

    Our Website and/or Services are not intended for children under thirteen (13) years of age. No one under age thirteen (13) may provide any information to or on the Website and/or to our Services. We do not knowingly collect Personal Information from children under thirteen (13). If you are under thirteen (13), do not use or provide any information on this Website or on or through any of its features or register on the Website, use any of the features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use.

    If we learn we have collected or received Personal Information from a child under thirteen (13) years of age without verification of parental consent, we will delete that information.

    If you believe we might have any information from or about a child under the age of thirteen (13), please contact us at [email protected].

    Privacy Contact

    If you have any questions or concerns about this Privacy Policy or you want to manage your personal information, please contact us at:

    GotJunkCars.com

    Email: [email protected]

    Address: 4 Hampton Rd, Oceanside, New York, 11572, USA

    By using our Site and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.